Information2018-11-12T16:17:08+00:00

For immediate help or advice please call 01254 503240. Remember, when calling this number, you will speak directly with one of our members of staff who will help you through every stage of the process and answer any questions you may have.

When a death occurs in hospital or hospice it is usually expected by the doctors treating the patient. This means that the doctor will be able to issue The Medical Certificate for Cause of Death which in turn is used to register the death. The medical certificate for cause of death is usually issued via the bereavement officer at the hospital and can be collected by appointment.

If for any reason the doctor feels he is not able to issue the cause of death certificate he will refer the case to the Coroner who will decide whether a certificate can be issued or whether further investigation is necessary. If further investigation is required, a Post Mortem Examination may be ordered, usually to determine the exact cause of death. In most cases this will not necessarily cause delay in making funeral arrangements. After the Coroner has carried out his investigations, he will release the body to the funeral director and supply the Register Office with the appropriate paperwork for the family to attend and register the death.

When a death occurs in a nursing home the deceased’s usual doctor, or an on-call doctor, will be called to confirm death. Only after the doctor has attended can the family or home staff call the funeral director to take the deceased in to their care. The deceased’s normal doctor will issue The Medical Certificate for Cause of Death and will normally be collected from the deceased’s doctors surgery in order to register the death.

You are welcome to contact us 24 hours a day, 7 days a week, for any advice, to take your loved one in to our care or to start making provisional arrangements.

If the death is unexpected the death may be reported to the Coroner in which case the police will attend on the Coroner’s behalf and the *Coroner’s nominated funeral director will be called to remove the deceased to hospital to await further investigation. After the Coroner has carried out his investigations, he will release the body to the funeral director and supply the Register Office with the appropriate paperwork for the family to attend and register the death.

*Please note- You are under no obligation to use the Coroner’s funeral director for your funeral arrangements.

You are welcome to contact us 24 hours a day, 7 days a week, for any advice or to start making provisional arrangements.

When death occurs at a private house the first call is to the normal doctor or duty on call doctor. Only after the doctor has confirmed death can the funeral director take the deceased into their care. The deceased’s own doctor will issue The Medical Certificate for Cause of Death to the family who can then register the death.

If the death is unexpected the death may be reported to the Coroner in which case the police will attend on the Coroner’s behalf and the *Coroner’s nominated funeral director will be called to remove the deceased to hospital to await further investigation. After the Coroner has carried out his investigations, he will release the body to the funeral director and supply the Register Office with the appropriate paperwork for the family to attend and register the death.

*Please note- You are under no obligation to use the Coroner’s funeral director for funeral arrangements.

You are welcome to contact us 24 hours a day, 7 days a week, for any advice or to start making provisional arrangements.

By law a death must be registered before a funeral can take place. It is not necessary to register before starting to make provisional arrangements, however, funeral arrangements should not be treated as confirmed until the death has been registered.

In most cases The Medical Certificate for Cause of Death will have been issued by the doctor who had been treating the deceased immediately before death. This certificate is collected from the Bereavement Officer if death occurred in hospital or from the normal doctor’s surgery if death occurred in a nursing home or private house.

It is not advisable to attend the Register office without an appointment, you may have to wait for a long time, or not be seen at all. You will not be given an appointment until you know when The Medical Certificate for Cause of Death will be available to you. After the registration you will be handed the Registrars certificate for burial or cremation, you will need to hand this to the funeral directors in order that they may proceed with preparation of your loved one.

Registering a death will take under half an hour and will consist of an interview where you will be asked for the following information –

  • The date and place of death
  • The full name of the person who has died
  • Their name before they were married, if this was different
  • Their date and place of birth
  • Their job and, if they were a married woman, the full name and job of their husband
  • Their usual address the date of birth of their husband or wife (if they were married)
  • Their National Health Service Medical card, if you have this.

After the death has been registered, the Registrar will issue a document which allows the funeral to take place. This should be handed to the funeral director. He/she will also issue copies of the entry in the register which may be required for bank accounts, insurances etc. (There will be a charge for these.)